Delivery & Returns

We offer free UK shipping on orders over £65. If your order is less than this value, it will be calculated and displayed to you on our website checkout page. We will give you an estimated delivery date with the Dispatch Confirmation.

We aim to deliver all UK orders within 5 working days. If you require a fast shipment then please get in touch and we’ll see what we can do to help.

We have carefully selected premium packaging providers such as Flexihex to offer maximum protection to the product we ship out. In addition to this we have box packaging and thicker cardboard to add further security.

If no one is available at your address to take delivery and you give us no other instructions at the time of placing your order, our carriers will usually, leave a delivery note and try to deliver again on the next working day.

You will have 14 days after the day on which you received the Product to notify us of cancellation of contract and return the items.

Please note* That the product must be sealed, unopened and within all original packaging and in original state it was received.

For full details of the return process and detail please see our Terms & Conditions.

You can let us know that you would like to return a product by emailing customercare@houseofclarity.co.uk

Please note* You must write to us by email first before sending a product back to us. Confirmation and acknowledgement of you return will be sent to you directly via email.

You can let us know that there is an issue with your order by emailing customercare@houseofclarity.co.uk and our UK customer care team will respond with assistance within 24 hours.